Cart 0

Congratulations! Your order qualifies for free UK shipping You are £40 away from free U.K. shipping.
No more products available for purchase

Products
Add order notes
Subtotal Free
Shipping, taxes, and discount codes are calculated at checkout
  • American Express
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Your Cart is Empty

Terms & Conditions

These Terms & Conditions govern your use of our website (www.tailsandbloom.co.uk) and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

About Us

Tails & Bloom is a small, independent business based in the UK. Our registered trading name is Tails & Bloom.

1. Products & Descriptions

We make every effort to ensure product images and descriptions are accurate. However, as many items are handmade or feature natural elements, small variations may occur. These do not constitute defects.

2. Pricing & Payments

All prices include applicable VAT, unless outside of the UK. We reserve the right to update prices at any time. Payment must be made in full at checkout using the secure payment methods we offer.

3. Order Process & Acceptance

Once an order is placed, you’ll receive an email confirmation. This is not acceptance of the order, but acknowledgment that we’ve received it. A contract is formed once your item has been dispatched.

We reserve the right to cancel or refuse any order, for example due to product unavailability, pricing errors, or suspected fraud.

4. Shipping & Delivery

We offer UK and international delivery options. Delivery times are estimates and not guaranteed. We are not responsible for delays due to postal services or customs checks.

You can find more information in our Shipping Policy.

5. Returns & Refunds

We accept returns within 30 days of delivery, provided items are unused and in their original packaging. Customised or personalised items are non-returnable unless faulty.

Please refer to our full Returns & Refunds Policy for details.

6. Use of Our Website

You agree not to use this website for any unlawful or harmful purpose. You must not interfere with the site’s operation or attempt to gain unauthorised access to systems or data.

7. Intellectual Property

All content on this website - including but not limited to product designs, text, photographs, graphics, branding, and logos  - is the property of Tails & Bloom and is protected by UK and international copyright and intellectual property laws.

Copyright Notice

Unless otherwise stated, all content and materials on this website are © Tails & Bloom. All rights reserved. You may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any content without prior written permission from us. 

Unauthorised Use & Commercial Gain

Tails & Bloom’s designs, product concepts, branding, imagery, and written content are protected intellectual property. Any unauthorised reproduction, resale, imitation, or commercial use - including selling products based on our designs or using our branding to promote third-party goods - is strictly prohibited.

We actively monitor for infringement. If you are found using any of our intellectual property for commercial gain without written permission, we reserve the right to take immediate legal action, including seeking damages, injunctions, and all other remedies available under UK intellectual property law.

If you would like to collaborate, stock our products, or license any aspect of our brand, please contact us directly at hello@tailsandbloom.co.uk.

8. Limitation of Liability

To the fullest extent permitted by law, Tails & Bloom shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the relevant product.

9. Privacy & Cookies

We take your privacy seriously. Please review our Privacy Policy to understand how we collect and process your personal data.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Your continued use of the site indicates your acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.